Last updated: 6 March 2026
1. Who We Are
Unique Home Improvements (“we”, “us”, “our”) operates the website:
https://www.uniquehomeimprovements.co.uk
We are a UK‑based home improvement and property services business.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
📧 sales@uniquehomeimprovements.co.uk
📍 Unit 11 Blackwood Ct, Teal Park Rd, North Hykeham, Lincoln LN6 3AE
2. What Personal Data We Collect
2.1 Information You Provide to Us
When you fill out a form on our website (for example, requesting a quote or sending an enquiry), we may collect:
- Name
- Email address
- Phone number
- Address or location (if included in your enquiry)
- Any message or information you submit
2.2 Automatically Collected Data
When you visit our website, we automatically collect technical information using cookies and analytics tools, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on website
- Referring website or link
This is collected through Google Analytics.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries or quote requests
- To provide customer service
- To improve our website and services
- To analyse website traffic and performance
- To maintain website security
- To comply with legal obligations
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
✔ Legitimate Interests
To respond to enquiries and operate our business efficiently.
✔ Consent
For non‑essential cookies and analytics (you will be asked to accept or reject these).
✔ Legal Obligation
Where processing is required for compliance with UK law.
5. Cookies & Analytics
We use cookies to:
- Improve website performance
- Understand user behaviour
- Analyse traffic via Google Analytics
Non‑essential cookies (e.g., analytics) will only run with your consent, following UK PECR rules.
A separate Cookie Policy is recommended — I can generate one too if you want.
6. Who We Share Your Data With
We may share data with:
✔ Website hosting provider
To run the website securely.
✔ Email service provider
To receive and respond to your enquiries.
✔ Google Analytics
For website statistics. Data may be processed outside the UK (see section on international transfers).
We do not sell or trade your data and we do not share it for marketing purposes.
7. International Transfers
Google Analytics may transfer data outside the UK.
When this happens, Google applies safeguards such as:
- Standard Contractual Clauses (SCCs)
- International Data Transfer Addendum (IDTA)
These safeguard your data according to UK GDPR requirements.
8. How Long We Keep Your Data
- Enquiry/quote form submissions: up to 12 months from last contact
- Google Analytics data: stored according to Google’s default retention period (typically 14 months unless configured otherwise)
- Technical logs (for security): up to 30 days
We retain data only as long as necessary for the purposes outlined above.
9. Your Rights Under UK GDPR
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent (for cookies and analytics)
- Request data portability
- Complain to the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at:
📧 sales@uniquehomeimprovements.co.uk
10. Data Security
We take appropriate technical and organisational measures to safeguard your data, including:
- HTTPS encryption
- Secure hosting
- Access controls
- Regular website security updates
11. Links to Other Websites
Our site may contain links to external websites.
We are not responsible for their content or privacy practices.
12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on this page.